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This is the strongest tool we have for indented acne scars, and the one I discuss longest before booking. Done well it gives the biggest single change of anything on this list; done casually it gives a complication that outlasts the scars.
What I repeat in clinic: the downtime is real and not negotiable, about a week of oozing and crusting, then weeks to a couple of months of redness, so a wedding or a job start needs months of margin, and scars improve substantially rather than disappear.
On deeper skin tones I plan for dark marks rather than hope against them, and delayed pigment loss years later is the one thing nobody can fix, which is why conservative settings and an experienced provider are the price of admission.
— Dr. Schwarz, Board Certified Dermatologist
Key Facts
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| Also called | Ablative fractional laser, fractional carbon dioxide laser, CO2 resurfacing, fractional ablative resurfacing. Sold under device names including Fraxel re:pair, UltraPulse, CO2RE, SmartXide, and eCO2 |
| Downtime | 5 to 10 days of visible healing, then weeks to a few months of lingering redness |
| Sessions | 1 to 3 for acne scars, spaced 6 to 12 weeks apart |
| Typical cost | About $1,000 to $3,000 per full-face session in the US, and more where sedation or an operating room is involved |
| Results timeline | Texture keeps improving for 3 to 6 months, and collagen remodeling can continue for up to a year |
| Pain | Significant. Strong numbing cream plus nerve blocks, injected anesthetic, or oral sedation is standard |
| Skin tone safety | The highest pigment risk of the common scar treatments. Dark marks are common on deeper skin tones, and delayed loss of pigment is a rare but largely permanent risk on any skin |
| Evidence | Strong. It is the most studied and most effective single treatment for indented acne scars |
What It Is
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A carbon dioxide laser produces infrared light at 10,600 nanometers, which water absorbs almost instantly. Skin is mostly water, so that energy vaporizes tissue instead of just heating it. That is what ablative means. Old full-field CO2 resurfacing removed the entire surface of the face, took weeks to heal, and scarred or bleached skin often. Fractional splits the beam into a grid of microscopic columns. Each column is vaporized to a chosen depth, and the untreated skin between columns holds the intact cells that heal everything around them. Density is how much of the surface gets treated, usually a few percent to a third; energy sets the depth. That change turned a treatment too dangerous for routine use into one that heals in about a week. It did not make it mild.
How It Works
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Two things happen in each column. The tissue is vaporized outright, and the column walls are left with a thin rim of heat-damaged tissue. Intact skin between the columns resurfaces the openings within a day or two, so healing takes days instead of weeks.
Underneath, the heat sets off a long wound-healing response. Old, disorganized scar collagen is broken down and replaced over months with collagen laid down in a more normal pattern. For indented scars that does two useful things at once: it removes the rigid tissue holding the surface down, and it builds new tissue that lifts the floor of the scar. Needling cannot do that, which is why CO2 results are better.
What makes it work makes it risky. The whole treated area is a real wound, so infection, pigment reacting to inflammation, and scarring from columns set too deep or too close are all possible. For scarring, density matters more than depth.
Water absorbs the energy, not pigment, but that does not spare deeper skin tones. The heat lands right beside pigment-producing cells and inflames them.
Skin is about two millimetres thick on the face. How deep a treatment reaches decides what it can change, and whether it treats all of the skin or scattered columns of it decides how long you take to heal.
How it works
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Skin basics
This works around one to one and a half millimetres down, in the middle of the dermis where collagen is made. That is the depth that changes scarring and firmness, and it is also why the downtime is longer and the result takes months to appear. The laser removes columns of skin outright: the white gaps here are tissue that is gone, and new skin grows in from the sides. The strongest of the four, and the longest to heal.
A peel or a scrub takes the skin off evenly from the surface down. Everything above the line goes and nothing below it is touched, which is why peels suit surface pigment and rough texture, and why the whole face flakes for a few days after.
Needles make hundreds of separate channels and leave the skin between them untouched. That untouched skin is what heals the rest, so recovery is quick — but a needle only injures the skin to start repair. It removes nothing.
The light passes through the surface and heats a column underneath it. The surface stays whole, so you leave red rather than raw — and it takes a course of sessions rather than one.
The outer layer, and the only one anything in a jar reaches. It renews itself constantly: a cell made at the bottom takes about a month to reach the surface and flake off. Most of what a skincare product does, it does here.
The living layer underneath, holding the blood vessels, the nerves and the collagen. It is where lasting change happens and it is hard to reach: most of what is sold for the skin never gets this far.
What It Treats
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Not the Best For
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Pros and Cons
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- The most effective option for scars More improvement than anything else.
- Few sessions One to three, not six.
- It treats everything at once Scars, texture, fine lines, sun damage, pores.
- The result lasts Collagen rebuilt in a scar stays rebuilt.
- Precise depth control Set for each person.
- Real downtime Five to ten days of crusting, then weeks of redness.
- The highest pigment risk here Dark marks are common on deeper skin tones.
- It hurts Numbing cream is not enough. Nerve blocks or sedation are standard.
- Expensive Usually $1,000 to $3,000 a session.
- Infection and scarring are possible Uncommon, and both can leave marks.
- Improvement is still partial Scars become less noticeable, not absent.
How to Prepare
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What Happens
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Recovery
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Aftercare
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Risks
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Everyone gets swelling, oozing, crusting, sloughing and weeks of redness. That is the treatment, not a complication. What follows sits beyond it, and these risks are more serious than with other resurfacing.
In Deeper Skin Tones
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Skin tone changes this decision more than any other. Fractional CO2 can be done on deeper skin tones, specialists do it routinely, and the pigment risk is high enough that it should never be booked casually.
The laser targets water, not pigment, but the heat lands millimeters from pigment-producing cells, and those cells answer inflammation by making more pigment. That gives post-inflammatory hyperpigmentation, flat brown patches over the treated area, usually two to six weeks afterward. On deeper skin tones it is common, not rare. It fades over months, faster with a pigment cream and strict sun avoidance, but expect a stretch where your skin looks worse than before.
The risk that cannot be undone is delayed hypopigmentation, patches where pigment is permanently lost. It appears late, sometimes six months to several years afterward, with no reliable treatment. It is uncommon, and it tracks with aggressive settings, high density, repeated passes and repeated treatments. That is why a careful provider uses lower density on deeper skin tones, spaces sessions further apart, and does two moderate sessions instead of one heavy one.
What good practice looks like: a test patch in a hidden area, a pigment-blocking cream for two to four weeks before and restarted after healing, lower density, ten to twelve weeks between sessions, and no sun for at least a month. Ask how many people with your skin tone the provider has treated on this device, and how many developed dark marks. Someone experienced will give you a number and a plan. Someone who says skin tone is not a concern has told you enough.
Plenty of people with deeper skin tones and acne scarring get a better trade from microneedling or radiofrequency microneedling: less improvement per session, far less chance of a pigment problem that outlasts the scars.
If You Stop
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There is little to stop. This is not a maintenance treatment, and the improvement does not reverse. Collagen rebuilt into a scar stays there, and people treated years ago still have what they gained.
What continues is ordinary aging and any acne that is still active. Untreated acne makes new scars, which is the usual reason someone thinks the result faded. Keeping acne controlled is part of the plan.
Stopping partway through a planned two or three sessions costs less than with needling, since each session delivers a real share of the result on its own.
Sun protection is the one thing that should not stop. Resurfaced skin pigments readily for months, and sun in that window turns a good outcome into a blotchy one.
Combining Treatments
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Insurance Coverage
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Insurance does not cover resurfacing for acne scars, which is classed as cosmetic. Resurfacing widespread precancerous sun damage is occasionally an exception, a different plan with a different goal.
Ask Your Doctor
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At-Home Versions
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Nothing sold for home use approaches this treatment, and the devices that claim to be similar are the ones worth avoiding.
How It Compares
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Finding a Provider
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Ablative resurfacing is a physician-level procedure in most of the US. It should be done by a board-certified dermatologist or plastic surgeon, or by a physician assistant or nurse practitioner under direct supervision, and whoever sets the parameters should understand them.
Ask which device, what depth and density they plan, how many sessions, and how many people with your skin tone they have treated on that device. Ask to see their own before-and-after photographs in consistent lighting at six months, not six weeks. Ask their protocol for infection, dark marks and stubborn redness, and who you reach at nine on a Sunday night in the first week.
Red flags: no antiviral prophylaxis, no discussion of downtime, a promise that scars will be gone, photographs with mismatched lighting or makeup, treatment offered the same day as the consultation, no test patch on deeper skin tones, and a price far below everyone else.
Myths
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- "CO2 laser removes acne scars completely." It does not. It is the most effective option there is, and across one to three sessions scarring becomes much harder to see. It does not become absent, and icepick scars need something else.
- "Downtime is only a couple of days now that it is fractional." Fractional cut healing from weeks to about a week. It is still five to ten days of visibly healing skin, then weeks to months of redness.
- "People with deeper skin tones cannot have this treatment." They can, and experienced providers do it routinely. Dark marks are genuinely more likely and need planning, and the rare permanent pigment loss is why settings stay conservative. Plenty of people are still better served by needling.
- "Stronger settings always give a better result." Past a point, risk rises faster than benefit. Aggressive density is linked to scarring and permanent pigment loss, and two moderate sessions often beat one heavy one.
- "If it is still red after a month, something went wrong." Redness for four to twelve weeks is expected, longer after aggressive settings. Redness that is worsening rather than fading is what to report.
- "It works on brown marks left by acne." Those are flat pigment, not texture. They fade with time, sunscreen and a pigment cream, and chasing them with an ablative laser risks trading a temporary mark for a lasting one.
Questions Patients Ask
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How much downtime does fractional CO2 really need?
Five to ten days at home. Swelling and oozing days one to three, bronzing and sloughing days three to seven, and by day seven to ten the surface has closed and mineral makeup is usually allowed. Redness then fades over weeks to a few months.
Will it get rid of my acne scars?
It improves them substantially, more than any other single treatment, but it does not remove them. Rolling and boxcar scars respond best, icepick scars least, and mixed scarring usually needs subcision or TCA CROSS too.
Is it safe on deeper skin tones?
Experienced providers do it using lower density, longer intervals, and pigment creams before and after. Dark marks are common and fade over months. The rare risk of permanent pigment loss is why many people with deeper skin tones choose microneedling instead.
How many sessions will I need?
One to three, 6 to 12 weeks apart, judged six months after the last one.
Does it hurt?
Yes, without proper anesthesia. Numbing cream alone is not enough for a full face, so nerve blocks, injected anesthetic or oral sedation are standard, and burning continues for an hour or two afterward.
Can I have it before a wedding or a big event?
Only with months of margin. Skin looks worse before it looks better, and redness can last one to three months. Six months ahead is a reasonable minimum.
References
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- Xu Y, Deng Y. Ablative Fractional CO2 Laser for Facial Atrophic Acne Scars. Facial plastic surgery : FPS. 2018. — Facial plastic surgery : FPS, 2018
- Wang J, Yu Q, Zhou Q, et al. Application of fractional carbon dioxide laser monotherapy in keloids: A meta-analysis. Journal of cosmetic dermatology. 2024. — Journal of cosmetic dermatology, 2024
- Zhao S, Wang M, Lai X, et al. Efficacy and Safety of Ablative Fractional Laser in Melasma: A Meta-analysis and Systematic Review. Lasers in medical science. 2024. — Lasers in medical science, 2024
- Aktoz F, Yilmaz N. Comparing fractional microneedle radiofrequency and fractional CO2 laser for striae distensae treatment: a systematic review and meta-analysis. Lasers in medical science. 2024. — Lasers in medical science, 2024
- Li P, Zhang Q, Tao C, et al. Pulsed dye laser, fractional CO2 laser, or combination for burn scar treatment: a systematic review. Lasers in medical science. 2025. — Lasers in medical science, 2025
- Haji Mohammadi A, Seirafianpour F, Khosravi M, et al. A systematic review of comparative clinical trials on the efficacy, safety, and patient satisfaction of ablative and non-ablative laser therapies for atrophic, hypertrophic, and keloid scars. Lasers in medical science. 2025. — Lasers in medical science, 2025
