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The first thing I do in a scar consultation is work out whether the person in front of me has scars at all. Flat brown or pink marks left over from spots fade on their own; a true scar is something you can feel, or something that catches the light and casts a shadow. Treatment improves scars, it does not erase them, and anyone promising smooth skin is describing marketing. Scars form while acne is inflamed, so if you are getting deep, painful spots now, treating them properly is worth more than everything on the treatment list below.
— Dr. Schwarz, Board Certified Dermatologist
Key Facts
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| How common | Common. Some degree of scarring follows inflamed acne in a large share of the people who have had it |
| Who gets it | Anyone who has had inflamed or deep acne, and more likely the longer that acne went untreated |
| Curable or managed | Neither. Scars are permanent, but most can be made considerably less noticeable |
| Prescription needed | Usually. The treatments that change scars are in-office procedures rather than creams |
| Time to improve | Months. Most treatments are a series of sessions, and new collagen keeps maturing for up to a year afterwards |
What It Is
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An acne scar is a permanent change in the surface of the skin, left where an inflamed spot damaged the tissue underneath. You can usually feel it. Most sit below the skin around them; some stand above it.
The sunken ones come in three shapes, and most people have all three on the same face. Icepick scars are narrow and deep, like a small puncture. Boxcar scars are wider, with steep sides and a flat floor. Rolling scars are broad and shallow with sloping edges, which shows up most in side lighting.
Raised scars go the other way. Hypertrophic scars are thickened but stay within the outline of the original spot. Keloids grow beyond it, into skin that was never involved. Both turn up most on the chest, shoulders, upper back and jawline, where skin sits under more tension.
A fourth pattern is not a single scar. Some people lose firmness across a whole cheek and are left with an uneven surface rather than individual pits.
A flat mark is not a scar. Brown or gray marks left after a spot are post-inflammatory hyperpigmentation; pink or red ones are post-inflammatory erythema. Neither has texture, both sit level with the skin, and both fade. Close your eyes and run a fingertip over it - if you feel nothing, it is a mark and not a scar. That test saves a lot of money spent on creams for a problem creams cannot reach.
Symptoms
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Ice Pick

Rolling

Box Car

Hypertrophic
How It Looks by Skin Tone
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Scars form on every skin tone, but what shows up first differs. On deeper skin tones an inflamed spot usually leaves a flat dark mark as well as a true scar, and the mark is often what brings people in. The two need separate treatment, so the first job is sorting the pigment that will fade from the texture that will not.
Raised scarring is the bigger concern. Hypertrophic and keloid scars are much more common on deeper skin tones, particularly on the jawline, chest, shoulders and upper back. Treat deep, nodular acne there early, because a keloid is far harder to fix than the acne that caused it. Treatment risk runs the other way. Lasers, deep peels, dermabrasion and aggressive microneedling all inflame the skin, and reactive pigment cells answer inflammation with more pigment. A scar treatment can leave you darker than you started, and that can take a year to settle. Not a reason to avoid treatment, but a reason to use conservative settings, ask for a test patch, and choose a provider who treats deeper skin tones regularly. Calm the acne first, then the pigment, then the texture. Treating texture while spots keep arriving means fresh scars form alongside the ones being fixed, and nothing can be judged.
Where It Shows Up
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What Happens in the Skin
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0. Normal skin
Under the surface, the deeper layer of skin is an even mesh of collagen. It holds the surface flat and level, so light falls across the cheek without catching anywhere. Nothing here has been damaged, and there is nothing for the body to repair.

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1. Ice Pick Scar
A tiny, sharply cut pit, often no wider than a pore, left where a deep spot destroyed a narrow column of tissue. It is the most common shape on the cheeks and temples, and the hardest to treat, because the damage reaches further down than any resurfacing goes.

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2. Boxcar Scar
A small crater with clean, near-vertical edges and a flat floor, left where inflammation destroyed a wider patch of tissue. The sharp edges are what catch the light, so boxcar scars show up far more under a lamp held to one side than under a flat overhead light.

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3. Rolling Scar
A soft, wavy dip with no sharp edge, which makes a whole area of cheek look uneven rather than pitted. The surface skin is intact here — it is being pulled down from below by fibrous bands, which is why releasing those bands does more than sanding the top.

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4. Hypertrophic Scar
Repair that overshoots and lays down too much collagen, leaving a firm, thickened bump that stays inside the outline of the spot that caused it. These turn up where skin sits under tension: the jawline, chest, shoulders and upper back. Many soften on their own over one to two years.
Scars form in four steps, all of them while the acne is active.
First, a pore becomes inflamed. Oil, dead cells and bacteria build up, and the immune response fills the pore with the white cells and enzymes that make a spot red and sore.
Second, the pore wall breaks. In deep or long-lasting spots the contents spill sideways into surrounding skin instead of coming to the surface, and the inflammation goes with them. That is when the tissue is damaged. Squeezing does the same thing mechanically, which is why picking causes scars.
Third, the body repairs with collagen, and this step decides the shape. Too little, or collagen that pulls the skin down as it matures, leaves a dent. Too much leaves a raised, thickened lump.
Fourth, the repair matures. Scar tissue keeps remodeling for up to a year, which is why a fresh scar and the same scar a year later look quite different, and why scar treatment is judged over months.
Risk Factors
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Some people scar from mild-looking acne, and others come through severe acne with nothing to show for it. Much of that is inherited, and none of it is your fault.
Course
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Scars appear as the acne settles and look their worst in the first few months. Some of that fades over the first year. Treatment improves the picture after that, but it does not reset it.
Redness in and around a new scar makes it stand out.
Redness fades over six to twelve months, so a scar looks better at a year than at three months with nothing done to it.
Hypertrophic scars often flatten over one to two years on their own. Keloids do not, and can keep growing slowly for years, so treat them early.
Indented scars do not fill in. What changes is how visible they are: skin loses firmness with age, so shallow rolling scars look deeper in the forties and fifties than in the twenties. One more reason for daily sun protection.
Most procedures give partial improvement, most need a series of sessions, and the result builds over six to twelve months as collagen matures. The aim is a scar that is harder to see, not skin that looks as though the acne never happened.
What Makes It Better & Worse
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Scarring happens in four steps — inflammation inside the pore, it breaking into surrounding skin, collagen laid down badly, and the scar setting into place. Scarring is decided while the acne is still active.

1Inflammation inside the pore
What helps
- Treat the acne first Nothing holds if new spots keep arriving.
- Isotretinoin for severe acne The most reliable way to shut down scarring acne.
- A retinoid at night Treats acne and slowly improves texture and tone.
What makes it worse
- Deep spots left untreated Every extra week inflamed damages more tissue.
- Waiting to see a doctor Risk rises every year acne goes untreated.
- Scrubbing and stacking actives Adds inflammation and pushes people off treatment.
- Aggressive treatment too early Lasers or peels on active acne add marks.
- Stopping acne treatment early Acne that returns starts it over.
- Assuming flat marks are scars Sends you away from what stops the next one.
2Inflammation breaking into surrounding skin
What helps
- Subcision Cuts the fibrous bands tethering a rolling scar.
- Punch excision Cuts out a deep scar, trading a pit for a line.
- Fillers Lift the floor of a shallow scar, temporarily.
What makes it worse
- Picking and squeezing Ruptures the pore wall, spreading inflammation into healthy skin.
- Home extraction tools Same damage as fingers, more force.
3Collagen laid down badly during repair
What helps
- Microneedling New collagen, best on rolling and shallow boxcar scars.
- Radiofrequency microneedling Heat at depth, so more collagen.
- Fractional laser resurfacing Among the most effective for texture, real downtime.
- TCA CROSS A drop of strong acid heals an icepick scar narrower.
- Chemical peels Smooth shallow scar edges and even out tone.
- Give each treatment months Collagen remodels for a year afterward.
- Have a plan, not a product Two or three treatments matched to your scar shapes.
What makes it worse
- Picking scabs Reopens the wound and deepens the mark.
4The finished scar setting into place
What helps
- Daily sunscreen Keeps redness and pigment around a scar from deepening.
- Steroid injections The mainstay for raised and keloid scars.
- Silicone gel or sheets Cheap, slow, months of daily use.
What makes it worse
- Sun exposure on a healing scar Darkens the mark and slows settling.
Over-the-Counter Products
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Everything here you can buy without seeing anyone.





No over-the-counter options listed yet.
Prescriptions
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These need a prescription.






No prescription treatments listed yet.
Procedures
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These are done in the office, usually over several visits.




















No procedures listed yet.
When to See a Dermatologist
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Better to be seen before acne scars than after - a scar cannot be undone, and what prevents scarring is prescription-only. Ask now, and expect a wait, if you have deep painful lumps under the skin, if acne keeps returning to the same places, or if a dent has appeared. If you already have scars, move sooner if one is raised, growing, itchy or painful, if it is on the chest, shoulders or back where keloids form, or if acne is still active, since that has to settle first. At the visit we stretch the skin in angled light to tell true dents from flat marks, then sort icepick, boxcar and rolling scars apart, because the shape decides the treatment.
— Dr. Schwarz, Board Certified Dermatologist
Complications
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Keloid scars
Dark marks after treatment
Confidence and mood
Lookalikes
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Post-Inflammatory Hyperpigmentation
Post-Inflammatory Redness
Enlarged pores
Myths
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- "Those brown marks are acne scars." Flat brown or gray marks are pigment, not damage, and they fade over months. If you cannot feel it, it is not a scar.
- "The red marks left after spots are scars too." Flat pink or red marks are post-inflammatory erythema - widened vessels near the surface. They fade on their own and need different treatment.
- "A scar cream will get rid of them." No cream reaches the collagen that makes an indented scar. Creams help the color around it and the flat marks that are not scars, which is why they seem to work.
- "Vitamin E oil fades scars." Studied for this, and it did not help. It also causes a rash in some people. Silicone has better evidence, and only for raised scars.
- "Scars will fade on their own with time." The redness fades, so scars look better at a year than at three months. The dent itself does not fill in.
- "Scars can be treated while acne is still active." Not usually. Fresh scars form alongside the ones being fixed, and most procedures need calm skin to heal well.
- "One laser session will clear them." Nearly every scar treatment is a series, and the result builds over the following six to twelve months. Single-session promises are advertising.
- "Nothing can be done about acne scars." Wrong in the other direction. Most scars can be made much less visible, and even icepick scars have treatments aimed at them.
Questions Patients Ask
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Can acne scars be removed completely?
No, and anyone saying otherwise is overselling. Most scars can be made much less visible, often hard to see in ordinary light, and a good plan usually combines two or three treatments.
How do I tell a scar from a mark?
Touch it, and look at it in side lighting. A scar has texture - you can feel a dent or a raised lump, and it casts a shadow. A mark is flat and differs only in color, and flat marks fade on their own.
Will my scars fade over time?
Redness fades over six to twelve months, so scars look better at a year than at three months. The dent does not fill in. Raised scars often flatten over one to two years; keloids generally do not.
When can I start treating my scars?
Once the acne is controlled and the skin is calm, usually a few months of stable treatment. If you have taken isotretinoin, most dermatologists wait a period after finishing before resurfacing - ask the doctor who prescribed it.
Which treatment is best for my scars?
It depends on the shape. Icepick scars respond to TCA CROSS and punch excision, rolling scars to subcision and needling, boxcar scars to laser resurfacing and radiofrequency needling, raised scars to steroid injections and silicone. Most people have a mixture, so most plans combine treatments.
Why does picking cause scars?
Squeezing forces the pore's contents sideways through its wall into surrounding skin instead of out through the surface. That spreads inflammation into tissue that was never involved - the exact injury the body repairs with a scar.
References
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- Liu L, Xue Y, Chen Y, et al. Prevalence and risk factors of acne scars in patients with acne vulgaris. Skin research and technology : official journal of International Society for Bioengineering and the Skin (ISBS) [and] International Society for Digital Imaging of Skin (ISDIS) [and] International Society for Skin Imaging (ISSI). 2023. — Skin research and technology : official journal of International Society for Bioengineering and the Skin (ISBS) [and] International Society for Digital Imaging of Skin (ISDIS) [and] International Society for Skin Imaging (ISSI), 2023
- Wu B, Gao M, Zhang Y, et al. Optimal treatment options for acne scars in patients with historic acne: a systematic review and network meta-analysis. PeerJ. 2025. — PeerJ, 2025
- Bhargava S, Cunha PR, Lee J, et al. Acne Scarring Management: Systematic Review and Evaluation of the Evidence. American journal of clinical dermatology. 2018. — American journal of clinical dermatology, 2018
- Shen YC, Chiu WK, Kang YN, et al. Microneedling Monotherapy for Acne Scar: Systematic Review and Meta-Analysis of Randomized Controlled Trials. Aesthetic plastic surgery. 2022. — Aesthetic plastic surgery, 2022
- Li J, Duan F, Kuang J. Meta-analysis of fractional radiofrequency treatment for acne and/or acne scars. Journal of cosmetic dermatology. 2022. — Journal of cosmetic dermatology, 2022
- Long T, Gupta A, Ma S, et al. Platelet-rich plasma in noninvasive procedures for atrophic acne scars: A systematic review and meta-analysis. Journal of cosmetic dermatology. 2020. — Journal of cosmetic dermatology, 2020
